Terms of Use

Access to and use of HouseOfTorsha.com and the products and services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.houseoftorsha.com), you agree to all Terms of Service along with our Privacy Policy, which may be updated by us from time to time. Please check this page regularly to stay informed of any changes made to the Terms of Service.

We reserve the right to modify, withdraw, or amend any services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. Access to some parts or the entire website may occasionally be restricted.

Introduction

The domain name www.houseoftorsha.com is a site operated by House of Torsha, a boutique brand incorporated under the laws of India with its registered office at Kolkata, West Bengal, India.

Services

House of Torsha is a boutique retailer offering curated collections of fashion apparel products. Customers can browse and purchase products online. Upon placing an order, HouseOfTorsha.com will ship the product to you and is entitled to receive payment for the services rendered.

Third-Party Websites and Content

Our website may provide links to third-party websites such as Facebook, Instagram, or Pinterest for sharing and promotional purposes. These links are solely for sharing and listing content, and we take no responsibility for third-party websites or their content. We disclaim all liability arising from any use of such third-party sites.

Any content posted on third-party platforms by users, including content related to House of Torsha, is the responsibility of those users in their personal capacity. We are not liable for any comments or content shared on social media pages, whether official or unofficial.

Privacy

Our Privacy Policy, which forms part of these Terms of Service, outlines how we collect, use, and protect your personal data. By using this website, you consent to the use of your information in accordance with the Privacy Policy and confirm that all data provided by you is accurate and current.

Product Representation

Product images on the website are for illustrative purposes only. While we strive to display colors and details accurately, actual product colors may vary depending on your device’s screen. Sizes and measurements are approximate, though we make every effort to ensure accuracy.

Pricing

We strive to ensure that all pricing details are correct. If an error in pricing occurs for a product you’ve ordered, we will inform you as soon as possible. If we cannot contact you, we reserve the right to cancel the order and issue a full refund if payment has already been made.

Prices are subject to change without prior notice, but such changes will not affect orders that have already been dispatched. All prices include applicable taxes (such as GST) where relevant.

Payment

Upon placing an order, a standard pre-authorization check is conducted on your payment method to ensure sufficient funds. The order will not be dispatched until this check is successfully completed. Your account will be charged once the order is accepted.

Delivery

You will receive an email confirmation with order details and estimated delivery time after placing an order. While we aim to ensure timely deliveries, delays may occur due to unforeseen circumstances. In such cases, we will inform you via email or SMS. House of Torsha is not liable for any inconvenience or emotional distress caused by delivery delays.

Returns & Refunds

For details regarding returns and refunds, please refer to our Return Policy available on the website.

Intellectual Property Rights

All intellectual property rights related to our brand, website content, and products—including designs, logos, and visual assets—are the exclusive property of House of Torsha.

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

Indemnification

You agree to indemnify and hold harmless House of Torsha, its directors, employees, agents, and affiliates from any claims, liabilities, damages, or costs arising from your use of this website or your breach of these Terms of Service.

Violation & Termination

We reserve the right to terminate your access to the website without prior notice if it is determined that you have violated these Terms or any applicable policies. If your access is terminated, you remain responsible for any outstanding payments related to prior orders.